Do you know the death policies of all your online accounts?
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IntroductionRegardless of the online communities in which you choose to participate, the connected, communal nature of Web 2.0 has transformed the Internet itself into one big social network. In creating online profiles, commenting on blogs, posting photos and replying to message boards you have created a rich online database of yourself and your life experiences. This participation takes place within the familiar, open and ultimately human community of the internet, with people who share or have something to say about your thoughts and beliefs, and that interaction is so valuable and relevant because on the other side of that technological platform is a person.
So is that interaction just as valuable if it is based on the things someone used to think and believe? However, just because that person has passed away physically, does that make their comments, or indeed their lives, any less valuable or any less relevant? At the same time, if you died would you want your 2007 uni self or your 2009 backpacking self speaking for you in the future?
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Digital PrivacyThe Internet and social media are all about making connections, so you need to be thinking not only about what happens to the information in your profiles when you die, but what happens to the information of others stored in your private messages or saved in your inbox. When you die, that once private information is no longer bound by the terms and conditions of your friendship, but by the terms and conditions of your email provider or social network [1].
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Death policies Facebook and TwitterMost of your social media and online accounts will have a policy which dictates what happens to your account when you die:
- By contacting Twitter, family or friends can download a copy of your public tweets and close your account. Your digital executor will need to provide their name and contact details, their relationship to you, your Twitter username and a link to or copy of your obituary.
- In December 2009, changes to their privacy policy meant that the people behind Facebook began deciding on your behalf exactly how comfortable you were about sharing your information, and with whom, while you're still alive and quite capable of deciding for yourself. Upon your death you'll not only have to worry about Facebook setting up public default settings, you'll also have your family deciding whether to deactivate, delete, download or memorialise your profile. To do any of this your family will still need your username and password.
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Death policies of major websites cont.- If MySpace are sent proof of death they will cancel a deceased user's account.
- LinkedIn will also close your account if they receive confirmation of your death.
- YouTube allows your heir or power of attorney control of your account and all of the content.
- Google+ and Gmail will provide account information to family members at their discretion.
- Yahoo owns Flickr and both sites have a strict digital death policy where, upon receiving a copy of your death certificate they will permanently delete all of your accounts and their contents meaning no one but you can ever access them.
- Hotmail will send a copy of all email messages and a current contacts list to your family, before closing the account on request. While this can make it easier for your family to notify all of your contacts of your death, keep in mind this also means your family will be able to read all of your private emails, which may not only include revelations about you, but could also reveal personal information about others.
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Death policies of major websites cont.- After receiving a copy of your death certificate eBay will close an account and delete all customer details from the eBay database.
- PayPal will need to view a death certificate before closing an account, and if there is money in the account a cheque will be issued in the name of the account holder.
- Match.com will block the account of a user who has died so that it is no longer visible on the site and your power of attorney will need to contact Match.com to retrieve account information.
- An eHarmony account will remain open until a family member or power of attorney contacts the site at which point eHarmony will close the account

